Image Building: Working at a hotel means employees are the face of the hotel,So it is of utmost importance to have high personal grooming standards and be well maintained.
Reveals Positive Guest Service Attitude: If the employees of the organization are well groomed, project a positive guest service attitude there are more chance they will be noticed because of employees’ empathetic qualities, attitude and disposition.
Fulfils guest expectations: Guests expect a high level of personal grooming and hygiene from all employees which complement the facilities of the hotel.
Delivers good quality service: Employees feel good if they look good and provide services as per guest’s expectations.
Boosts self confidence: In hotel industry looks make a lot of differences. It boosts self-confidence and self-esteem. One feels very reassured when other people admire them and prefer to associate with them.
Guest Comfort: A pleasing face is nice to look at. Guests like to relax in the presence of beautiful things.
