1. Identify any two communication barriers because of which ‘Unibie Enterprise’ was not able to achieve its target.

Question

Mr Fernandes is the owner of Unibie Enterprises, carrying on the business of manufacturing electrical appliances. There is a lot of discontentment in the organisation and targets are not being met. He asked his son, Michel, who has recently completed his MBA, to find out the reason. Michel found that all decision making of the enterprise were in the hands of his father. Moreover, his father did not have confidence in the competency of the employees. Thus, the employees were not happy.

1. Identify any two communication barriers because of which ‘Unibie Enterprise’ was not able to achieve its target.

2. State one more barrier each of the types identified in part (a) above.

Answer 1

1. Two Communication Barriers are:

i. Organisational Policy (Organisational Barrier)

ii. Lack of confidence of superior on his subordinates (Personal Barrier)

2. One more barrier each of the types identified in (a) above:

i. Organisational Barrier:

• Rigid rules and regulation may delay communication.

ii. Personal Barrier

• Lack of incentive to the subordinates creates a hindrance in communication.