Question

Elaborate the group check-in procedure system?

Answer 1

• Rooms are already blocked for the group 
• Tags to identify baggage should be attached to the baggage and room number(errand card) 
• Registration card may be distributed through the group leader 
• Welcome drinks should be provided before the room assignment to VIP. 
• VIPS should be received by the Front Office Manager or General Manager. 
• Receptionist notifies the housekeeping for welcome card and bouquet of flowers and rooms service for fruits in the guest bedroom. 
• In some instances, registration of the guest may take place in his/her room. 
• In the case of airline crews, physically disabled, old guests etc the registration card can be completed in advance, necessitating only the guest signature on arrival.