Qualities of a good salesperson Salesperson plays an important role in communicating and informing about the product, thus creating awarness about the product. He/She also tries to develop product preference by persuasion skills with the aim of making sales.
A good salesperson should have following qualities :
`(i)` Physical qualities :A salesman should be good looking, healthy and smart in appearance.
`(ii)` Psychological qualities :He should be sweet natured, posses good behaviour, should be mentally helathy, intelligent and creative.
`(iii)` Techanical quality: He should be fully conversant with techanical knowledge of the product.
`(iv)` Communication skills: He should be pleasing, polite and courteous. Apart from having good oratory skills, he/she should also be a good listener.
`(v)` Honestly :He should not give false and misleading information about the product.
`(vi)` Persistent :He should be patient and confident.
`(vii)` Courtesy :He should be of pleasing personality. Being polite will always win customers.
`(viii)` Capacity to inspire trust :Salesperson should try to understand the needs of the customers and try to match them with the products available.