i. When he is giving the required information in a very short and brief manner? ii. When he is using courteous words so as to be polite?

Question

Study the following situation and express your opinion:

Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:

(Clarity, conciseness, coherence, courtesy, completeness, correctness)

i. When he is giving the required information in a very short and brief manner?

ii. When he is using courteous words so as to be polite?

iii. When he is giving the entire information about the meeting in a proper manner?

Answer 1

i. Clarity and conciseness

ii. Courtesy

iii. Coherence, completeness, and correctness.