Question

Justify the following statement:

Listening is the most important aspect of effective communication.

Answer 1

• The most important aspect of effective communication is being a good listener.
• Effective communication requires active listening.
• Active listening involves hearing and understanding what a person is saying to you.
• Without the ability to listen effectively, messages are generally misunderstood.
• Good listening skills can lead to better customer satisfaction.
• It can increase productivity with fewer mistakes.
• Increased sharing of information will lead to more creative and innovative work.
• Thus listening is the most important aspect of communication.