Sunglow Public School
Meerut
5 April 20xx
The Manager
Messer New Sports
Meerut Subject : Complaint Against Defective Items
Sir
Through this letter, we regret to inform you that the sports articles received by our institution from you are not in good condition. Many of them are damaged and some of them are less than the number that we had ordered though they have been charged in the bill. We are a regular customer of your shop and we are not pleased by this discrepancy.
Kindly replace the damaged articles and send the missing ones. We hope that you will co-operate with us.
Thanking you.
Your sincerely,
Aparajita
(Sports secretary)