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When users are involved in complex tasks, the demand on __________ can be significant.

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When users are involved in complex tasks, the demand on __________ can be significant.

(a) short-term memory

(b) shortcuts

(c) objects that appear on the screen

(d) all of the mentioned
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Right answer is (a) short-term memory

The explanation: The interface should be designed to reduce the requirement to remember past actions and results.
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