Question

Of the media listed below, which is generally not used for intra organizational or internal communication
1. Memo
2. E-mail
3. Letter
4. Telephone call

Answer 1

Correct Answer - Option 3 : Letter

The correct answer is 'Letter'.

•  Let's explore options:
  • Memo: A memo (also known as a memorandum, or "reminder") is used for internal communications regarding procedures or official business within an organization. Unlike an email, a memo is a message you send to a large group of employees, like your entire department or everyone at the company. You might need to write a memo to inform staff of upcoming events, or broadcast internal changes.
  • E-Mail: Email is the most widely used tool for business communication at the workplace. Internal business emails can be used to communicate almost any and all types of information. An internal email can be created in the form of a newsletter, event notification, company policy change, announcement, meeting request, status update, appreciation, etc. In other words, email can be used for any number of purposes.
  • Letter: a written, typed, or printed communication, sent in an envelope by post or messenger.
  • Telephone call: It is a form of oral communication and is used frequently in internal communication.
• Thus, from above, the correct answer is option 3.