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Explain about consumers’ exploitation.

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Physical and mental exploitation:

  • If the consumer is fooled or forced to purchase a sub-standard quality or a duplicate product, then it leads to mental agony as well as physical loss.
  • Getting disappointed, angry and frustrated and feeling cheated are forms of mental exploitation that the consumer faces whereas loss of money, adverse effect on human body by using the product, etc. are the form of physical loss or physical exploitation.

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