Question

Highlight the various features of the Consumers’ Protection Act, 1986.

Answer 1

Consumers’ Protection Act, 1986 is the latest act which safeguards the interests of the consumers in the following ways :

1. Protects against the marketing of commodities hazardous to life and property.
2. Informs about the quality, purity, potency, weight and price of the commodity.
3. Ensures the availability of goods at a competitive price.
4. Seeks redressal against unfair trade practices.
5. Provides setting up of:
   (a) Consumers’ forum at district level.
   (b) State forum and commission at state level.
   (c) National Consumers’ Grievances Redressal Cell at national level.