A personal item found in a guest room after the guest had checked out. Which of the following should be followed?
a) Mail the item to the guest at the address on the registration record.
b) Send a letter to the guest at the address on the registration record, asking the guest to contact the hotel to identify the item.
c) Hold the item for 90 days, and dispose of it, unless the guest calls to claim it.
d) Hold the item for 90 days, and then turn it over to law enforcement authorities
