Management is a complex activity consisting of three main dimensions.
These are as follows:
(a) Management of work : Existence of all the organizations is for the performance of some task. In a factory an item is produced, in a garment store a customer’s need is satisfied and in a hospital a patient is treated. Management interprets this , work in terms of goals to be achieved and suggests the means to achieve them. This is done in terms of problems to be solved, decisions to be taken, plans to be formed, budgets to be prepared, responsibilities to be assigned and authority to be delegated.
(b) Management of people : The biggest assets of any organisation are its human resources or employees. Although, in the past few years, there has been rapid development in the field of technology, yet “getting work done through people” is still a major task and a challenge for a manager. Managing people has two dimensions- (i) It refers to dealing with employees as individuals with different needs and behaviour; (ii) It also implies dealing with individuals in the form of a group of people. The task of management is to make people aware and let them work towards achieving the organisation’s goals, by making their strengths more effective and their weaknesses absolutely irrelevant.
(c) Management of operations : Every organisation has some basic product or service to provide in order to survive and make profits. This essentially requires a production process which requires the flow of input material and the technology for transforming this input into the needed output for consumption. This is interlinked with the management of work as well as the management of people.
