There are various components that comprise soft skills. Some are inborn such as confidence, friendliness and whether or not someone has a sociable nature, while others are skills that can be taught or improved upon, such as developing effective communication, organisation, and social graces.
A large number of soft skills are known today. However, a different set of soft skills is required for a specific type/nature of work. For our purpose these may include the following:
• communication skills
• listening skills
• presentation skills
• interpersonal skills
• team skills
• leadership skills
• etiquette
• cross-cultural skills
• language skills, etc.
