Question

Managers can describe How people behave in different condition and Understand why they behave differently. Also they tried to predict the future behavior of employee and control the behavior at work through team efforts Skill development etc. 

(i) Which concept has been highlighted in the above lines? 

(ii) Explain any three points of Importance of the identified concept?

Answer 1

(i) Organizational Behavior

(ii) (a) Understanding human behavior: OB helps in rational thinking amongst the employees of organization if the understanding of the human behavior is done without any biases. 

(b) Training the Managers: OB has been recognised as a field of study which is taught formally in the educational curriculum. The managers can be trained by giving knowledge on OB concepts, approaches and techniques. 

(c) Better communication: OB helps in improving the communication in the organization. This can be done by analysis of the factors which affect the communication and hence working on the same.