In our day-to-day communication, it is observed that most of the communication is done using body movements (face or arms movements, etc.) and voice control (voice, tone, pauses, etc.) and less than 10% is done using words.
Methods of Communication
As we can see in Figure , maximum communication is non-verbal. We communicate using words, tone of voice and body language as given in Table.
Non-Verbal Communication: Exchanging Information without Words
Non-verbal communication makes our message stronger.
- Using the right gestures and postures helps us to be professional at work.
- Using the right gestures while speaking makes our message more effective.
- Knowing non-verbal communication helps us understand our audience’s reaction and adjust our behaviour or communication accordingly.
- If verbal messages are blocked by noise or distance, etc., we can use hand movements to exchange our message. Placing a finger on the lips to indicate need for silence and nodding the head up and saying ‘yes’.
