The Right to information is being overlooked by the company in the above-mentioned case:
(à) According to the Right to information, a consumer has the right to get complete information about the product he/she intends to buy including the its content, date of manufacture, date of expiry, price quantity, direction for use etc. Also, as per law it is mandatory for the market to provide complete information about the product or service to the buyers.
(b) The four rights of consumers:
- the right to safety
- the right to choose
- the right to be heard
- and the right to be informed.