What are the different AWS Support plans available?

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kvdevika · Answer 1 · 2024-05-21T01:51:40+0000

AWS offers four support plans:

Basic: Free of charge; includes 24/7 access to customer service, AWS documentation, and the AWS community forums.
Developer: Starts at $29/month; includes business hours access to Cloud Support Associates and general guidance.
Business: Starts at $100/month; includes 24/7 access to Cloud Support Engineers, faster response times, and access to the AWS Trusted Advisor.
Enterprise: Starts at $15,000/month; includes all Business support features plus a dedicated Technical Account Manager (TAM), Concierge Support Team, and access to Infrastructure Event Management.