Question

Find the correct sequence while attending a call in hotel front office?
a) Greeting- Identify your department- Identify yourself- identify your establishment
b) Greeting- Identify your establishment- Identify your department- Identify yourself
c) Greeting- Identify yourself- Identify your establishment- Identify your department
d) Greeting- Identify your department- Identify your establishment- Identify yourself

Answer 1

Correct option is : b) Greeting- Identify your establishment- Identify your department- Identify yourself