Retailer wishes no emergency or disaster take place in retail store. Accidents and emergencies occur anyone, anytime and anywhere. A disorganised mass departure or evacuation results injury and property damage.
That is why when developing and following emergency action plan, keep following points in mind:
• Conditions in mass departure
• A clear chain of command in the store
• At many places an ‘evacuation warden’ are there to assist others in an evacuation and to account for personnel
• Specific evacuation procedures includes routes and exits are posted where easily accessible to all employees
• Procedures for assisting staff with disabilities
• Retail staff must be capable enough to recognise when evacuate themselves
