Injuries can be the result of several different types of dangerous situations in retail stores. However, if an accident occurs at the retail store, the incident must be recorded in the ‘accident book’, if required as per the rules of the store. The management may need to check such records to grant sick or accident pay.
Accidents can be dealt with by :
• developing an initial plan,
• calling for help,
• contacting the doctor,
• changing the layout of facility/store, or
• updating emergency procedures.