Following are the six rights of consumers:
(i) Right to safety: Consumers have the right to protected against the marketing of goods and services which are hazardous to life and property.
(ii) Right to information: The consumer protection act lays down that every consumer has the right to be informed about the quality, quantity, potency, purity and standard of goods and services.
(iii) Right to choose: Every consumer has the right to choose the goods of his/her liking. Consumers have right to be assured, wherever possible access to a variety of goods and services at competitive prices.
(iv) Right to heard: In case a consumer has been exploited, he/she has the right to be heard and be assured that he/she interests would receive due consideration at appropriate forums.
(v) Right to seek redressal: The consumers have the right to seek redressal against unfair trade practices or unscrupulous exploitation.
(vi) Right to consumer education: Consumer can seek information about the existing acts and agencies set up for their protection.
