Policies and procedures are guidelines and rules established by organizations to govern their operations, ensure consistency, and promote compliance with legal and regulatory requirements. While policies set out the principles and objectives of an organization, procedures outline specific steps and actions to be followed in various situations.
Examples of policies include:
- Codes of Conduct
- Information Security Policies
- Data Privacy Policies
- Diversity and Inclusion Documentation
- Equal Opportunity Policies
- Health and Safety Policies
Examples of procedures include:
- Job Descriptions
- Employee Onboarding Procedures
- Purchasing Procedures
- IT Support Documentation
- Job Descriptions
- Evacuation and Emergency Procedures
- Customer Complaint Handling Procedures
- Remote Work Setup Tasks
