(b) There can be two cases :
(i) Lady occupies the reserved seat
(ii) Lady does not occupy the reserved seat.

Fixing one seat for the lady, 1st man can occupy any of the remaining 4 seats in four ways and the 2nd man occupy any of the remaining 3 seats in three ways.
Hence, no of ways = 1 × 4 × 3 = 12

Leaving the reserved seat, 1st man can occupy any of the 4 seats in four ways. 2nd man can occupy any of the remaining 3 seats in three ways. Lady can occupy any of the remaining 2 seats in two ways.
Hence, no of ways = 4 × 3 × 2 = 24 Thus,
Total no of ways = 12 + 24 = 36