Oral communication is the process of verbally transmitting information and ideas from one individual or group to another. Oral communication can be either Formal or Informal.
Examples of informal oral communication include :
• Face-to-face conversations
• Telephone conversations
• Discussions that take place at business meetings
More formal types of oral communication include :
• Presentations at business meetings
• Classroom lectures
• Commencement speech given at a graduation ceremony
With advances in technology, new forms of oral communication continue to develop.
Advantages:
However, oral communication has little authentication, yet it is the most popular form of communication in the organization. There are many situations in which it makes sense to choose oral over written communication.
• Oral communication is more personal and less formal than written communication. If time is limited and a business matter requires quick resolution, it may be best to have a face-to-face or telephone conversation.
• There is also more flexibility in oral communication; you can discuss different aspects of an issue and make decisions more quickly than you can in writing.
• Oral communication can be especially effective in addressing conflicts or problems. Talking things over is often the best way to settle disagreements or misunderstandings.
• Oral communication is a great way to promote employee morale and maintain energy and enthusiasm within a team.
