Question

A consignment of 1000 bed-sheets received by your organization has the following defects :

• 200 bed-sheets are of the color not ordered. 

• 60 bed-sheets have defective weaving. 

In the light of these defects, write a letter of complaint to the supplier, M/s A. B. C. Ltd.

Answer 1

KHANNA HOSIERY PVT LTD 

121, Khanna Road 

Ludhiana-141001 

Phone-0161-2267356-62 

Email: [email protected]

30.04.2015

The Sales Manager 

M/s A.B.C. Hand looms 

G T Road 

Panipat-136101 

Dear Sir,

SUBJECT : DEFECTS AND DISCREPANCIES IN ITEMS SUPPLIED BY YOUR FIRM 

REFERENCE: ORDER NO. 121 DATED 25.04.2015

With above referred order, we had ordered the following items to your firm :

1. Classic Bed-Sheets 200 Pink 

2. Classic Bed-Sheets 300 Blue 

3. Evergreen Bed-Sheets 200 Green 

4. Evergreen Bed-Sheets 300 Orange 

We have received the consignment today and noted that Classic Bed-Sheets (200 number) have been received in Yellow color instead of Pink Colour. Out of 300 bedsheets of Evergreen mark, 60 bed-sheets have defective weaving and cannot be sold due to the visible defect. 

We are getting the items packed for return and the same will be dispatched to your firm by next delivery service. On receipt of the items, you may credit the full proceeds of returned items, to our Account no. 0800100018811.

Yours faithfully, 

(Narender Kumar) 

Purchases In charge.