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(a) Mention any two qualities of a good salesman. 

(b) Distinguish between Gratuity and Provident Fund. 

(c) What is a bonded warehouse ? 

(d) What do you mean by Mural advertising ? 

(e) Mention any two main advantages of group life insurance to employees and employers.

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(a) Qualities of a good salesman are : 

1. Knowledgeable : A good salesman should possess knowledge about his organisation, product, market, customer and competitor. He should have knowledge about the customer related to his habits, tastes, preferences and time of buying so that the repeated sales can be made. 

2. Communication Skills : Communication skills is an asset for the salesman. He should be able to speak freely, clearly and in a well-pitched voice. He must be a person who has a natural ability for conversation.

Basis of Difference Gratuity Provident fund
1. Contributions The employee makes no contributions. Both the employee and the employer make regular contributions.
2. investment No specific investment. The amount is specifically invested and  earns interest
3. payment payable only at the time of retirement. A part of the amount can be withdrawn during sevice for specified purposes.

(c) Bonded Warehouse : A Bonded warehouse is established under a bond with the customs authorities for storage of duitable goods till the payment of import duty. The owner of a bonded warehouse gives on undertaking not to release the goods until the customs duty is paid. Bonded warehouse are located in port towns and are licensed by the Government. These warehouses operate under the vigilance of customs officials. 

(d) Mural Advertising : Mural advertising is also known as Outdoor advertising. This is the oldest medium of advertising and continues to be popular in spite of new media. It consists of the use of posters, billboards, electric displays etc. Poster? are pasted on walls at important public places to convey the message to the people passing by such places. Sign boards or painted boards are displayed on buses, railways, carriages and public vehicles. Loudspeakers, travelling announcers, sky writings, handbills etc., are examples of outdoor advertising or mural advertising. 

(e) Advantages of Group Life Insurance to employees and employers are as follows : 

1. Group life insurance is economical for employees as they have to pay low premium in comparison with individual life policies. 

2. Group life insurance is also economical and convenient for the employer as he can meet his obligation out of money received from insurance company in case of an employee’s death.

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