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Describe the agency functions of commercial banks?

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Banks act as agents of customers and provide certain services:

1. Transfer of Funds: Banks issue demand drafts, bankers’ cheques, travelers’ cheques, etc. and help in transfer of funds from one place to another.

2. Periodic Payment of Premiums, Rent, etc: After instruction from the customers, banks undertake the monthly payment of insurance premium, rent, telephone bills, etc., from the accounts of customers.

3. Collection and Payment of Cheques: On behalf of customers, bank collect the cheques deposited into the accounts of customers from other banks and deposit cash in the customers’ accounts. 

4. Acting as Executors, Trustees and Attorneys: Banks act as executors of will of the customers and implement their will after their death. 

5. Conduct Share Market transactions: A Demat account should be opened with Depository Participant and that demat account should be linked with savings bank account by the customer.

6. Preparation of Income Tax Return: Banks prepare the annual income tax return on behalf of the customers and provide income tax related advice to them. .

7. Dealing in Foreign Exchange: Banks buy and sell foreign currencies on behalf of customers.

8. Acting as Correspondent: Banks act as correspondent of customers and receive travel, ticket, passport, etc.

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