How can the customer solve the error?

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AasthaSharma · Answer 1 · 2023-02-03T04:31:32+0000

Here is a 5-step process for customer service problem-solving and troubleshooting when you come across a customer issue.

Ask, Ask and Ask. Ask the proper questions to learn what is upsetting your customer.
Identify the Problem.
Formulate Solutions.
Deliver the Solution.
Follow up with Customers.