Certainly! The AWS Developer Support Plan is designed to provide technical assistance and guidance to developers who are testing and building applications on AWS. Here are some key benefits of the AWS Developer Support Plan:
-
Email Support: Developer Support includes access to AWS Support via email during business hours. This allows developers to seek assistance and guidance on AWS services, best practices, and troubleshooting issues they encounter during development.
-
24/7 Support for System Impaired Situations: While email support is available during business hours, Developer Support also offers 24/7 support for situations where your system is impaired, affecting your ability to use AWS resources. In such cases, you can escalate the issue to AWS for urgent assistance.
-
Response Time: AWS commits to providing a response to Developer Support cases within 12 hours. This ensures that developers receive timely assistance and guidance to address their questions or issues.
-
Access to AWS Documentation and Resources: Developer Support subscribers have access to AWS documentation, whitepapers, best practice guides, and other resources to help them understand AWS services and implement solutions effectively.
-
Support for Development Workloads: The Developer Support Plan is tailored for developers who are testing and building applications on AWS. It provides assistance with development-related questions, architectural guidance, and troubleshooting to help developers optimize their use of AWS services during the development phase.
-
Cost-Effective Option: Developer Support is priced competitively and is a cost-effective option for developers who require technical support during the development and testing phases of their projects. It provides access to AWS experts without the higher cost associated with Business or Enterprise Support plans.
Overall, the AWS Developer Support Plan offers developers a convenient and cost-effective way to access technical assistance and guidance from AWS experts as they build and test applications on the AWS cloud platform.
