18-D Mahaveer Nagar
Ajmer
20 April 2020
M/s Jain Traders
Ajmer
Subject: Poor quality of computers
Dear Sir,
I bought a computer set from you on 16th January 2020. Your service engineer installed it the same day. I regret to say that the set is of very poor quality. The speakers are not working and the monitor shows wavering lines making the picture vague. The printer is also not working well. We ordered for i-3 but you supplied core 2 duos. There is a substantial difference in the price of both the operating systems.
Your firm enjoys goodwill in the computer market but this deal is not according to your image.
You are requested to get the computer replaced at the earliest with one of upgraded quality and technology.
Yours faithfully
Ramesh
